Grace in every strand, beauty beyond time
BOOKING POLICIES
Any cancellations made less than 48 hours before your appointment will result in a charge of 50% of the outstanding total.
Same-day cancellations will result in a charge of 100% of the remaining balance. Your deposit will also remain non-refundable
Any rescheduling must be done at least 48 hours prior to your booking.
No refunds after services have been rendered.
A 50% non-refundable deposit is required to secure your booking.
The remaining balance can be paid by bank transfer or cash.
Emergency slots or outside working hours slots (7pm–7am) require an extra £20. Please DM us for enquiries.
Ensure your hair is freshly washed, detangled, and free of excess oils if you’re not using a new wig.
For reinstalls, please ensure your lace is clean and in good condition — otherwise an extra £15 will be charged for cleaning.
Ensure cornrows are flat enough. Coming with no cornrows for wig installations will incur an extra £20 charge.
Hair must be dropped off a minimum of 3–7 days before your appointment date. When dropping off, please include: Name/Instagram, Date of install/collection, and Phone number.
No extra guests are allowed at appointments unless they also have a booking with us.
A 15 minute grace period is given. After that, a £10 late fee applies.
If you are more than 60 minutes late, you will lose your deposit and will either be charged a new price or have your appointment cancelled with the balance charged.
An extra fee applies depending on your location. Please DM us for enquiries.
There must be a comfortable space available for work. No pets allowed while services are being rendered.
All travel and accommodation expenses are to be covered by the client.
Wigs are available at discounted prices when booking with us.
Deposits are non-refundable.
Reception styling must be done no later than 5 hours after the main styling. Extra £50 per hour applies for delays,
If you prefer for your hairstyle not to be posted on our social media platforms, a privacy fee will apply. You are welcome to choose when your content is posted..
Destination jobs come with extra travel charges (details included in the contract).
Please DM us for more enquiries and to receive your booking contract.
Consultations are only free if a booking has already been made.
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Our Story
For People Who Love Plants
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What Our Customers Say
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Alicia Heart
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Give the Gift of Greenery
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Delivered With Care
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Excellent Service
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